The Digital Technology and Information Center began preparing Self-Assessment Reports (SAR) to undergo educational quality assurance evaluations starting from the 2001 academic year. At that time, the office’s mission was primarily focused on organizing training programs and offering graduate diploma courses. Later, in 2003, the office, in collaboration with the Faculty of Business Administration, launched a joint Master of Science program in Information Technology Management. In 2004, the institute transferred the responsibility for technology-related tasks from various departments, such as the Technology Center, Audiovisual Services of the Educational Services Division, and the Information Management Center, to the office. This move aimed to unify technology management, leading the office to focus more on technology services. As a result, the joint Master of Science program in Information Technology Management stopped admitting students after the second semester of the 2006 academic year.
During this period, the self-assessment reports were developed based on four standards:
- Quality Assurance
- Quality of Service
- Academic Service to Society
- Development of the Office and its Personnel
Later, on September 1, 2008, the institute issued a decree on the restructuring of administrative divisions within the Office of the President, NIDA, effective December 1, 2008, which transferred the Audio and Electronics Unit and the Still Image and Television Unit to the Audiovisual Group under the General Administration Division. Consequently, the office revised its evaluation criteria specifically for technology services, establishing six components:
- Philosophy, Vision, Objectives, and Operational Plan
- Quality of Service
- Academic Service to Society
- Preservation of Arts and Culture
- Management and Administration
- Quality Assurance Systems and Mechanisms
It can be seen that preparing the self-assessment reports helps the office identify its strengths and weaknesses in providing information technology services. This information serves as a basis for improving and enhancing the quality of various tasks, with the goal of becoming a quality organization within NIDA.
Summary of the Digital Technology and Information Office’s Annual Reports: